Your privacy is our responsibility
Every piece of your data on the gk77 platform is protected through SSL encryption and strict security measures — learn about our privacy policy.
01. Introduction & Scope
This Privacy Policy ("Policy") applies to the gk77 website and all related services. When you create an account on gk77, play, or browse our site, you are considered to have accepted the terms of this Policy.
We believe that control over your personal data should remain in your hands. With that goal in mind, gk77 always collects, processes, and stores data transparently. In this Policy we clearly explain — what data is collected, why it is collected, how it is used, and how you can exercise your rights.
If any changes are made to this Policy, we will publish a new version on the website with an updated date. Continued use of the site after changes are made will be considered acceptance of the revised Policy.
02. What data we collect
gk77 collects only the data necessary to provide services, ensure security, and meet legal obligations. The types of data and their purposes are described in detail below.
Personal identification data
Information we collect during account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport details (for KYC verification)
Financial data
Information required to process transactions:
- bKash, Nagad, or Rocket mobile number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
Technical data
Data collected automatically while using the site:
- IP address
- Browser and device type
- Operating system
- Time spent on the site and pages visited
- Cookie and session data
Gaming activity data
To improve your gaming experience:
- Play history and preferred games
- Betting patterns and activity
- Bonus usage records
- Session duration and activity
03. Purpose of data use
gk77 uses your data for the following legitimate purposes. We never sell your data to third parties.
Service operations
Data is used to create and manage accounts, process transactions, provide bonuses and promotions, and personalise your gk77 experience.
Security and fraud prevention
Data is used to protect accounts, detect suspicious activity, and for legal anti-money-laundering purposes.
Customer support
To resolve your issues through 24/7 live chat and email support, and to keep records of your complaints and requests.
Responsible gaming
To monitor your gaming activity and identify risky behaviour, and to recommend responsible gaming tools when needed.
Legal obligations
To comply with applicable laws, regulations, and regulatory guidance, and to retain data as evidence in legal disputes.
Service improvement
Anonymised or aggregated data is used to analyse the overall user experience and improve new features and services on the gk77 platform.
04. Cookies & tracking technology
Cookies and similar tracking technologies are used to operate the gk77 website smoothly. Cookies are small text files stored in your browser.
Essential cookies
Necessary for the basic functionality of the site — maintaining login sessions, security tokens, and load balancing. These cannot be disabled.
Functional cookies
To remember your preferences and settings — such as language preference, display layout, and recently viewed games.
Analytical cookies
Anonymously collect traffic data to review site usage — this helps us improve the platform.
Cookie controls
You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may affect some site functionality and you may not be able to log in properly.
05. Data disclosure & third parties
gk77 never sells or rents your personal data to third parties. However, data may be disclosed in the following limited circumstances:
- Payment processors: Necessary financial data is shared to complete transactions via bKash, Nagad, Rocket, and bank transfers. These organisations are governed by their own privacy policies.
- Game providers: Providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe receive only the minimum session data required to operate games.
- Legal requirements: We may be required to disclose data in compliance with a court order, a legitimate request from an investigating authority, or applicable law.
- Fraud prevention: Necessary data may be shared with relevant authorities in cases involving money laundering or financial crime prevention.
- Business succession: In the event of a merger or acquisition, user data may be transferred, but the new controller will be required to comply with the same privacy policy.
06. Data security measures
gk77 adopts industry-standard security measures to protect your data. Our platform operates in a secure and reliable environment.
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption.
Firewall protection
Unauthorised access is prevented with advanced firewalls and intrusion detection systems.
Secure storage
All sensitive data is stored in encrypted databases.
Access controls
Only authorised staff can view your data for specific, necessary purposes.
Important notice
No method on the internet is 100% secure. We strive to ensure the highest level of security, but it is your responsibility to keep your account password private and not share it with anyone. If you notice any suspicious activity, notify our support team immediately.
07. Data retention period
gk77 does not retain your data longer than necessary. Retention periods by data type are detailed below.
Account and identity data
Retained while your account is active and for as long as required after account closure to meet legal obligations.
Financial transaction data
Transaction records must be retained for an extended period in compliance with financial regulations and anti-money-laundering laws. This period is determined by applicable law.
Gaming history
Your gaming activity and history are retained while your account is active. This may also be used for responsible gaming assessments.
Technical log data
Technical logs are retained for a limited period for security analysis and troubleshooting, then automatically deleted.
08. Your rights
As a gk77 user, you have the following rights regarding your personal data. Contact our support team to exercise these rights.
Right to access data
You may request to know what data we hold about you. We will provide you with a copy of the data within a reasonable time.
Right to correct data
You may request us to correct or update any inaccurate or incomplete data we hold about you.
Right to delete data
In certain circumstances you may request that your data be deleted. However, some data may need to be retained due to legal obligations.
Right to restrict processing
In certain cases you may request that the processing of your data be restricted, such as while a dispute about the accuracy of the data is ongoing.
Right to data portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to withdraw consent
You may withdraw consent for any consent-based data processing at any time. This does not invalidate prior processing.
09. Protection of minors
gk77 is a 21+ platform. We provide services only to individuals aged 21 or older. We do not knowingly collect or process data from any person under the age of 21.
Age verification
At registration, we confirm through an age verification process that the user meets the minimum age requirement. If we become aware that data from a minor has been collected, it will be deleted immediately and the associated account will be closed.
10. Policy changes & contact
gk77 reserves the right to update this Privacy Policy from time to time. For significant changes, we will notify you by email or via a notice on the site.
Contact us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our support team:
- 24/7 live chat support — directly from any page on the site
- Email: [email protected]
- Support is available in both Bengali and English
Scope
This Policy applies only to the gk77 platform. We are not responsible for the privacy practices of any external links on our site or third-party services.
See also: Terms & Conditions | Responsible Gaming